Playbook

Ten minutes a month. Four moments you already handle.

Spot works when owners hear about it from you, at the moment they need it. Here’s exactly when, and what to say.

Launch Week

Turn it on, once

Send the launch email

We write it; you send it to your owners from your own address.

Add the Spot banner

Drop it into your owner portal and statements. We give you the artwork.

Link your Spot owner page

Add your branded owner page to your newsletter and welcome emails.

15-minute team huddle

Who offers what, and when. We run it with you.

The Four Moments

When to offer it, and what to say

MomentOfferWhat to say
A new owner signs a management agreementGuaranteed Rent“We can guarantee you’re paid on the 5th, even if the tenant is late.”
A lease is signed or renewedGuaranteed Rent“Want this lease guaranteed? It starts with the first rent payment.”
A repair or capex estimate over $2,500Rent Advance“You can cover this from future rent instead of out of pocket.”
An owner asks “when will I get paid?”Guaranteed Rent“We can make that the same day every month.”
Who Does What

One minute from everyone who talks to owners

RoleTheir momentTheir one-minute action
Broker / ownerNew-owner pitch and management agreementMention Guaranteed Rent as a reason to manage with you
Property / portfolio managerRepair estimates, owner check-insOffer Rent Advance on any estimate over $2,500
LeasingLease signed or renewedAsk the owner if they want this lease guaranteed
Owner relations / accounting“When will I get paid?” callsOffer Guaranteed Rent and send the owner page link
Downloads

Everything, ready to send

Grab the kit and hand it to your team.

Owner launch email

Ready to send from your address.

Download →

Owner portal banner

Artwork for your portal and statements.

Download →

Owner one-pagers

Guaranteed Rent and Rent Advance explainers.

Download →

Team huddle slides

The four moments, for your 15-minute huddle.

Download →

Role cheat sheet

Who says what, on one page.

Download →

Connect AppFolio

The setup guide.

Open →

Downloads are placeholders in this preview.

Your Spot partner manager runs this with you

We set up launch week, join the team huddle, and check in monthly with what’s working.

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